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Your Personal Data, Handled with Care

At million88 space, your personal data belongs to you — we collect only what is needed to run your account securely, process your transactions via Touch 'n Go…

Data collected only when neededTouch 'n Go, GrabPay, Boost dan FPX payment data securedYour rights are enforceableMalaysia jurisdiction appliesContact us any time to update your data
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million88 space Your Personal Data, Handled with Care
PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you have questions about how we handle your personal data, want to correct details on your account, or wish to submit a formal data access or deletion request, our privacy support…

Email Privacy Team Send your data access, correction or deletion request to our dedicated privacy email address. Include your registered account email so we can verify your identity before processing any changes.
Live Chat Support Our live chat is available around the clock. Select the Privacy or Account topic when you open a chat session so your message is routed directly to our data-handling team rather than general support.
Written Request Form Submit a structured written request through the Privacy Request form inside your account settings. This creates a logged ticket with a reference number so you can track the status of your enquiry end to end.
HOW WE PROTECT YOUR DATA

Six Ways We Keep Your Data Safe

Protecting your personal data is not a formality for us — it is built into how we store account records, process payments and manage cookies on million88 space.

Data Collection Minimisation

We collect only the data fields your account strictly requires — name, contact details and payment references. We do not collect demographic data unrelated to account operation or fraud prevention.

Cookie Usage and Control

Our site uses session cookies for login security and analytical cookies to understand page performance. You can adjust cookie preferences in your browser settings; disabling analytical cookies does not affect your account functionality.

Payment Data Security

When you transact via Touch 'n Go, GrabPay, Boost dan FPX, payment credentials are handled entirely by those processors under their own security frameworks. We store only the transaction reference, never your full card or wallet credentials.

Account Access Security

Your account is protected by password hashing and session timeout controls. We strongly encourage you to use a unique password and to contact us immediately if you suspect unauthorised access to your account.

Data Retention Period

We retain your account data for as long as your account remains active and for the period required by Malaysian financial and regulatory obligations after closure. Once the retention period lapses, data is securely deleted from our systems.

Requesting Changes or Deletion

You may request a copy of your data, ask us to correct inaccurate records, or request deletion by contacting our privacy team via email or live chat. We will confirm receipt within one business day and complete eligible requests within fourteen days.

Common Questions About Your Data Rights

Below are the questions we receive most often about this Privacy Policy. If your question is not covered here, reach out through live chat or the privacy email and we will respond within two business days.

We collect your name, email address, phone number and the identity document you provide during verification. We also log device identifiers and session data for security purposes. We do not collect data beyond what is needed to operate your account.

Each payment processor handles your credentials under its own security framework. We receive only a transaction reference number and status — never your wallet login, card number or bank PIN. Your financial credentials do not pass through our servers.

Yes. Submit a data access request through the Privacy Request form in your account settings or email our privacy team directly. We will verify your identity and send you a summary of the data we hold within fourteen days of your request.

Contact us via live chat or the privacy email, state the data you want corrected or removed, and include your registered account email for verification. Eligible correction requests are completed within fourteen days; deletion requests follow the same timeline subject to retention obligations.

We do not sell your data. We share data only with payment processors like Touch 'n Go, GrabPay, Boost dan FPX to complete your transactions, and with service providers bound by confidentiality agreements who help us operate the platform securely.

We retain account records for the period required under applicable Malaysian financial and regulatory obligations following account closure. Once that statutory period ends, your records are securely and permanently deleted from our systems.

We use session cookies to keep you logged in securely and analytical cookies to measure page performance. You can disable analytical cookies in your browser settings at any time. Turning off analytical cookies does not affect your ability to use your account.

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